Line Manager's Training

£75 per place

This blended learning course consists of five hours of rich, interactive eLearning, followed by a two-hour online workshop with group and collaborative work. Throughout the course an online workbook allows participants to record their reflections and action points. At the end of the course, learners receive a certificate and a bespoke PDF workbook that includes all the course content and their reflections. Workshops are held regularly throughout the year.

Train the Trainer Course

£250 per place

For trusts that want to deliver the cultural competence workshops in house, we offer a ‘train the trainers’ programme. This includes everything in the standard cultural competence course, plus: Comprehensive eLearning package on small group facilitation, ‘Train the trainers’ online workshop, cultural competence training manual and slide deck, and access to a community of practice with regular drop-in sessions. Following this course, local trainers will have all the skills and resources to deliver follow-on workshops within the trust.

Local hosting of eLearning

£1000

We now offer a version of the Cultural Competence eLearning course that you can upload to your own learning management systems to track user completion and progress. This is provided as a SCORM file and is compatible with all learning systems. Benefits of SCORM include: Locally hosting the e-learning means you can access progress data and reporting functionality, discount at a Seventeen Seconds facilitated workshop, up-to-date training content which is reviewed continuously, and course certification issued directly on the platform.

What does the course cover?

This is a comprehensive course covering foundation equality, diversity and inclusion learning with cultural competence and humility theory. A workshop explores how to put this into practice and overcome barriers to supporting international colleagues.

  • The experience of our internationally educated colleagues

  • Identity, power and privilege

  • Intersectionality

  • Bias, discrimination and racism

  • Cultural competence and humility

  • Background to international recruitment

  • Understanding culture

  • Combatting racial discrimination

Testimonials & Evaluations

This course has been rigorously co-created and extremely positively evaluated.

“My mind is racing with the feeling in need to change the world! I have got so much out of this course. Thank you so much for your dedication to our IEC”
"Enjoyable course, the passion shown by the facilitators especially during the webinar was really inspiring and has definitely made me want to continue to reflect on myself and what changes I can make in the workplace."
“I feel it really helped me to consider many aspects of cultural competence that I have not considered before and I hope that I will be more culturally humble in the future and make little personal and system changes where it within my scope to do so. I plan to be a better advocate and friend to my international colleagues because of what I have learnt and also so have more confidence around having some of these more difficult conversations.”
Enrol your team today. Contact us to begin!

FAQ

  • Who is the training aimed at?

    Currently, the Cultural Competence Line Manager training is targeted at the line managers of internationally educated AHPs, nurses and midwives, likely to be in Band 6 and 7 roles. We hope to eventually expand this to other roles within NHS England. The Trainers course is targeted people within an organisation who have been identified as appropriate to deliver the follow-on workshops for the line manager training.

  • How much does it cost?

    The line manager training is £75 per place and the trainers course is £250 per place. There is also a one-time admin fee of £250 per trust to cover the cost of set up.

  • How long does it take to complete the course?

    On average the online learning for the Cultural Competence course takes five hours. Learners are given seven to eight weeks to complete this. There is also a two-hour follow-on workshop delivered online. If enrolled on the Trainers course, an additional one hour of online learning is required plus a one-hour workshop session.

  • What is the difference between the line managers course and the trainers course?

    The Cultural Competence course is the core element of both courses. It will allow participants to learn how cultural competence can help them support their internationally educated colleagues, including practical strategies for building relationships, promoting diversity and inclusion, and improving team performance. Those participants enrolled on the Trainers course complete the Cultural Competence element with additional training in small group facilitation and how to deliver cultural competence workshop activities. They are provided with a training manual and slide deck which will enable them to deliver workshops in cultural competence to line managers in their organisation who have completed the online learning. Trainers are responsible for organising local line manger independently.

  • What is the structure of the course?

    Delegates will complete the 5 hours of eLearning and then attend one/two virtual workshop(s) depending on the course chosen.

  • When are the course dates?

    The eLearning is ready to be accessed now and workshops are being held on Thursday 13th June, Tuesday 16th July, Thursday 15th August,Thursday 12th September.

  • How do I enrol my team?

    If you are an individual interested in the training, you will speak to the international recruitment lead in your organisation. If you are a trust, then details of the training should have been passed to your IR lead and Deputy Chief Nurse who will need to complete an expression of interest form on behalf of the trust and nominate a trust liaison. Alternatively, contact us at [email protected] to express your interest.

  • Has the course been tested and evaluated?

    Yes, the course was piloted and evaluated. Findings overall were very positive, including evidence of an increase in self-assessed cultural competence. More information is available on request.

  • What is included in the Train the Trainer course?

    Delegates will have access to two eLearning modules includes a facilitation module. They will also be required to attend two virtual workshops when the eLearning is complete. After which, we will provide you with a training pack which will include a manual and slide deck.

SCORM

  • How do I purchase SCORM?

    Please contact us at [email protected].

  • What is the turnaround time from a Trust purchasing SCORM to delivery of the digital file?

    30 days. However, it can be sooner if payment is received before or later if payment is delayed.

  • If I purchase SCORM, how long will my Trust have the eLearning for?

    You will have lifetime access to the eLearning and two years of reviewed and updated content.

  • I have purchased SCORM, is there a cost for their staff to attend a workshop that we are facilitating?

    If you wish for your staff to attend a Seventeen Seconds facilitated workshop the costs is as follows: £50 per person in the Line Manager's course and £250 per person in the Trainers course.

  • What is the difference between the Trainers eLearning and SCORM?

    If you have people in your trust who have completed the ‘train the trainers’ package, then your staff can access the eLearning on our platform at no cost. This platform will generate a certificate on completion of the course, although no additional reporting is available. SCORM is beneficial as it lives on your LMS and will give you full access to reporting and progress tracking of your staff.

We can get in touch with you!

If you want to learn more or discuss how to implement this training in your trust, please leave your email address and we will get in touch.

Thank You